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Meadowhead School

Meadowhead SchoolAcademy Trust

Sources of Support

On this page there is information about where children and families can get support. We are here to help so please let you child’s year team know if you have any concerns.

Formal help comes from trained professionals,
which include:questions to ask

Your GP
School Counsellor
Social Worker
CAMHS (Child and Adolescent Mental Health Services)

Young people can make an appointed to see their GP on their own and there is no minimum age that they need to be.

What support is offered will depend on each individual and there are different types of medication and therapies.  These can include CBT (Cognitive Behaviour Therapy), Group Therapy, Art Therapy, and Counselling.

Websites and Telephone Support

There is so much information on the internet that it can be overwhelming, so we have put together some helpful links.

A note about websites – be careful that the websites/forums you go on aren’t ones that are encouraging negative or self destructive behaviour in others – the best known of these are pro-ana (anorexia nervosa) and pro-mia (bulimia nervosa).

Support Service Directories - comprehensive links to local services supporting young people

Support Services in Sheffield

(for a handy PDF directory of support services, click here)


Support Services in Derbyshire



The websites below are full of helpful and useful information and the links shown here are specifically targeted at young people:


Kooth - online mental wellbeing community for free, safe and anonymous support to young people 7 days a week 

Kooth support

 epic friends


For more specific information, the following are particularly suitable:

Door 43 Wellbeing support line

Young people in Sheffield aged 12 – 18 can now access support with issues such as low mood and anxious thoughts by calling 0808 275 8892. The support line is open Monday – Friday 5pm – 9pm and Saturday 9am – 9pm.

The helpline is run by emotional health and wellbeing practitioners who are part of the Door 43 wellbeing service at Sheffield Futures.

The team can speak to young people who might be struggling with challenges such as the current changes due to COVID-19, exam stress, relationship issues, bullying or feelings of loneliness and isolation.

Comforts, advises and protects children 24 hours a day and offers free confidential counselling.
Phone 0800 1111 (24 hours)

The Mix -  

Information, support and listening for people under 25. Expert advice and chats alongside true stories across a range of topics e.g. your body, drink and drugs, work and study, mental health.
Phone 0808 808 4994 (24 hours)

Straight talk on mental health medication for young people. Read about others' experiences and get answers to those 'awkward' questions.

The UK's eating disorder charity. They have online support groups and a helpline for anyone under 18. Phone 0345 634 7650 (4pm – 10pm 365 days a year) Email

Talk-to-frank (friendly, confidential, drugs advice) for you or someone else - information on different types of drugs, the effect they have on the body, live chat/ helpline, advice and information on what to do if you're worried about a friend.

0800 7766 00 (24 hours, won't show up on your phone bill)

Alcohol  - Drinkline 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)


The UK charity for gay, lesbian, bisexual and transgender people and their allies.  They offer information and support. Phone 0207 593 1850 (Mon-Fri 9.30-5.30) Coming out help for young people

SAYiT (Sheila Amos Youth Trust)  
Sheffield based charity supporting young people.  They run groups for LGBT young people (under 18s, 18-25s) and also for parents of trans young people.


Saneline (6pm – 11pm) – 08457678000 offers practical info, crisis care and emotional support to people with mental health problems.

24 hour confidential listening and support for anyone who needs it. (Adults included.)
A safe place to talk to someone, explore your options and understand your problems better.
If you are concerned about the safety of yourself or others, phone 999.
email:  Phone 116 113 (24 hours)

For Parents: Young Minds have a Parents Helpline, available to offer advice to anyone worried about a child or young person under 25.

Mind of types of mental health issues, guides to accessing support and tips for everyday living.

Understanding and Managing Anxiety at University - A guide to help identify potential red flags and sources of support.