Complaints Procedure

Meadowhead School is committed to working in close partnership with all members of the school community.  We place great value on the role which parents and carers can play in supporting children's learning.  Staff and Governors actively encourage a positive relationship between the school and the families of children who attend the school.

If, at any time, a member of the school community has a concern about an aspect of life at the school, the concern will be dealt with by the school as quickly, sympathetically and effectively as possible.  It is hoped that most concerns will be settled amicably at this stage.

However, if there is a continuing concern, this can be directed through the formal stages as outlined in the school's complaints procedure detailed in the Complaints Policy below.

  1. Complaints Policy & Procedures 2019